Privacy Policy

Our Contact Details

B-SMART Driving School

Gillian Pinder

4, Elworthy Close

Sully

Penarth

Vale of Glamorgan

CF64 5TT

Tel: 029 20531372 Mobile: 07816101930

Web site address:  www.b-smartdriving.co.uk

E-mail: gillycp@b-smartdriving.co.uk

Processing your personal data

Under the GDPR UK (General Data Protection Regulation) we control or process any personal information about you in paper format and electronically.

We are registered with the ICO Information Commissioner’s Office under the Data Protection Register. Our registration number is: ZB041076

The Type of Personal Information we collect

We currently collect and process the following information:

• Personal Contact details:  Name, Address, telephone /mobile number, e-mail address
• Driving licence information.
• Lesson records – Driving log, progress log, payment record
• Contract agreement
• Web site –contact link  where anyone can contact the driving school by email
• Web site cookies – See below

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons.

Under the General Data protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

We have a Legitimate Interest in gathering pupil information from the pupils to provide pupils with driving lessons, refresher courses they have paid for, as does the pupil have a legitimate interest in receiving driving lessons, refresher courses from B-SMART Driving School.

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    (A) Personal contact details: Name, address telephone/mobile number, email address – to send correspondence and information relating to the driving school and it operating procedure, e.g. Covid 19.     

     (B) To arrange appointments for lessons and arrange pick up and drop off point for the start and end of driving lessons

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     (A) Driving licence information – so that the driving school can with the pupils agreement and on behalf of the   pupil, book a theory test or driving test with the DVSA

     (B) To check the vehicle category and validity of the pupils provisional/full driving licence, before the pupil starts lessons

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     (A) Contract agreement – to set out terms and conditions for driving lessons, refresher courses, between the pupil and the driving instructor

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     (A) Lesson records – for lesson planning, pupil progress log, record of lesson payments for accounting purposes

     (B) Police and law enforcement agencies if we are required or need to support a criminal investigation.

     (C) In the event of a road traffic accident, for motor insurance purpose.

We also receive personal information indirectly from parent, guardians or friends, if they are authorised to act for you, to make a payment for lessons or book lessons for you.

We may share information with

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     (A) with people you allow us to speak to on your behalf (e.g. parents or guardians if they book lessons for you)

     (B) police and law enforcement agencies if we are required or need to support a criminal investigation

     (C) Insurance companies in the event of a motor insurance claim

     (D) Governmental and regulatory bodies such as HMRC, DVSA, and the Information Commissioners Office

How we store your personal information

• Paperwork is stored in a locked cabinet
• Paperwork is removed from the driving school car at the end of each working day and stored in a locked cabinet
• All electronic devises have strong passwords and have anti software that is kept updated

Data Retention

• Paperwork that is stored for accounting purposes is held for 5 years, in compliance with HMRC. After this time period has lapsed, the paperwork will be shredded and disposed securely
• Paperwork not used for accounting purposes, is held for as long as you have purchased driving lessons and have an agreement with us and then for as long as someone could bring a claim against us. It is then shredded
• Paperwork in the event of a road traffic accident will be retained until such time the claim has ended. The paperwork will then be shredded

• Electronic devises – data that is stored for accounting purposes is held for 5 years, in compliance with HMRC. After this time period has lapsed, the data will be deleted

• Electronic devices – data that is not used for accounting purposes, is held for as long as you have purchased driving lessons and have an agreement with us and then for as long as someone could bring a claim against us.

• Data in the event of a road traffic accident will be retained until such time the claim has ended. The data will then be deleted.

About our cookies

This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e. the information we collect using cookies and how that information is used, and how to control the cookie preferences. For further information on how we use, store, and keep your personal data secure, see our Privacy Policy.

You can at any time change or withdraw your consent from the Cookie Declaration on our website

Your consent applies to the following domains: www.b-smartdriving.co.uk

What are cookies?

Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyse what works and where it needs improvement.

How do we use cookies?

As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

What types of cookies do we use?

Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket, and checkout securely.

Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit, etc. These data help us understand and analyse how well the website performs and where it needs improvement.

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Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing content of the website on social media platforms.

Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.

The below list details the cookies used in our website.

How can I control the cookie preferences?

Should you decide to change your preferences later through your browsing session, you can click on the “Privacy & Cookie Policy” tab on your screen. This will display the consent notice again enabling you to change your preferences or withdraw your consent entirely.

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more about how to manage and delete cookies, visit wikipedia.org, www.allaboutcookies.org.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us by e-mail, Telephone 029 20531372 / 07816101930 or write to Gillian Pinder Proprietor of B-SMART Driving School 4 Elworthy Close, Sully, Penarth. Vale of Glamorgan CF64 5TT if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint in writing to Gillian Pinder Proprietor B-SMART Driving School. 4 Elworthy Close, Sully, Penarth. Vale of Glamorgan. CF64 5TT.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:            

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113  ICO website: https://www.ico.org.uk

Last updated: 20/04/2021